...
Take the broken equipment to either outside AV on Level 1, or outside Tech Prep in the basement.
Submit a helpdesk ticket via either logging into helpdesk.nida.edu.au or sending an email to help.techops@nida.edu.au. In this ticket please specify the following:
The equipment that is faulty
The asset code / or serial number of the item
Any reasons/symptoms as to why this item might be broken
Any troubleshooting steps already performed.
Where you have dropped off the item.
Using Wait for the confirmation email with the ticket number, then using the provided lables or tapelabels, write the submitted ticket number on the label then stick it on the item.broken equipment.
Any questions please contact Alice Lloyd or Former user (Deleted)