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Connecting to the Remote Desktop Servers

Windows and MacOS

1. Download the pre-configured settings for one of the server you wish to connect to

   1. KENRDS01 - Staff: Here

   2. KENRDS00 - Students and Staff: Here
      

2. Double click on the downloaded rdp file to initiate a connection.
   If you are using a Mac, you will need to install the Microsoft Remote Desktop App by Microsoft from the Mac App Store: https://apps.apple.com/au/app/microsoft-remote-desktop/id1295203466

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3. Enter your NIDA email address and password when prompted

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4. If you are connecting from off-site, you will need to then open the Microsoft Authenticator app on your mobile device and tap on the “Approve” button in order to approve the sign in. You will have 30 seconds to perform the approval.
   
   If you are having trouble approving the requests, cancel the connection and wait 1 minute before trying again from step 2. Cancel any approvals that may show up prior to trying again.
   

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Controls

When connected to a remote desktop in full-screen, you will get a blue bar at the top of the screen with some basic controls and text indicating the server name.

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1. Pin Connection Bar - This toggle can be used to pin or unpin the blue connection bar from showing at the top of the screen. When pinned, the bar will remain an the screen all the time. When un-pinned, it will disappear automatically after a few seconds. To show the bar again, simply move the mouse pointer to the very top edge of the screen.
   

2. Minimize - This button will minimize the remote desktop connection and return you to the computer you connected from.
   

3. Disconnect - This button will close the remote desktop connection and return you back to the computer you connected from.