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You must have Microsoft Authenticator set up as your default Multi-Factor Authentication method in order to access these remote desktop servers while off site.
See this page for instructions on setting up Microsoft Authenticator: Microsoft Authenticator App Setup
Remote Desktop Servers
Server | Access For | Connection | Session | Purpose |
|---|---|---|---|---|
KENRDS01 | Staff | 8 hours | 5 days | General staff apps |
KENRDS00 | Staff and Students | 3 hours | 8 hours | For more demanding apps such as CAD and multimedia |
Connection Timeout
You will automatically be disconnected from the remote desktop if no user input is received for the specified time. This means you will need to re-authenticate in order to connect back into the server. While disconnected, any running applications will remain open.
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If you disconnect from your remote desktop without signing out, the server will keep your applications running until the specified session timeout is reached. When the timeout is reached, the server will sign the user out and any unsaved work will be lost. Ensure you save your work and manually sign out when possible.
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Server
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Access For
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Connection
Timeout
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Session
Timeout
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Purpose
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KENRDS00
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3 hours
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8 hours
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For more demanding apps such as CAD and multimedia
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KENRDS01
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Staff
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8 hours
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5 days
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General staff apps
Connecting to the Remote Desktop Servers
Windows and MacOS
Download the pre-configured settings for one of the server you wish to connect to
Double click on the downloaded rdp file to initiate a connection.
If you are using a Mac, you will need to install the Microsoft Remote Desktop App by Microsoft from the Mac App Store: https://apps.apple.com/au/app/microsoft-remote-desktop/id1295203466
Enter your NIDA email address and password when prompted
If you are connecting from off-site, you will need to then open the Microsoft Authenticator app on your mobile device and tap on the “Approve” button in order to approve the sign in. You will have 30 seconds to perform the approval.
If you are having trouble approving the requests, cancel the connection and wait 1 minute before trying again from step 2. Cancel any approvals that may show up prior to trying again.
Controls
When connected to a remote desktop in full-screen, you will get a blue bar at the top of the screen with some basic controls and text indicating the server name.
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Pin Connection Bar - This toggle can be used to pin or unpin the blue connection bar from showing at the top of the screen. When pinned, the bar will remain an the screen all the time. When un-pinned, it will disappear automatically after a few seconds. To show the bar again, simply move the mouse pointer to the very top edge of the screen.
Minimize - This button will minimize the remote desktop connection and return you to the computer you connected from.
Disconnect - This button will close the remote desktop connection and return you back to the computer you connected from.