Issues with editing bookings in the ASIMUT public interface

Existing bookings can be edited from both the public and advanced interfaces in ASIMUT.

However categories can be applied to bookings and these categories can affect how much access is available when trying to edit existing bookings.

If you find that you are unable to edit a booking from the public interface and you are a power user or admin, then try editing the booking from the advanced interface.

The following steps can be used to check the category attached to a booking and then check whether this category has been set to affect access to the booking from the public interface.

1. Check the category attached to a booking

2. Check the category’s influence on editing bookings via the public interface

3. Other issues that might affect the ability to edit bookings from the public interface

1. Check the category attached to a booking

1. Log in to the advanced interface in ASIMUT

2. Search for the existing booking via the View or Arrangements tabs

3. Click to show the details for the booking

4. Check what is shown in the Category field
   

   

Note that there’s no option to specify a category when booking form the public interface, so bookings with categories must have originally been created from the advanced interface:

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2. Check the category’s influence on editing bookings via the public interface
   
   Now that you know what category has been applied to the booking, you can check to see whether this category affects how bookings can be edited from the public interface:

1. (Log in to the advanced interface in ASIMUT)

2. Go to Functions > Edit categories

3. Find the category that is applied to the booking and click on this category

4. Check what is shown in the right column of the right hand pane for this category.
   Categories that have been set up to not allow editing from the public interface will show the text

”This category cannot be used for creating or editing events in the common/public interface. For setting up the category to be used in the common/public interface, please contact ASIMUT support"

Compare this to what is shown for categories that do allow creating and editing bookings from the public interface - these categories show more options in the right hand column:

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3. Other factors that might affect the ability to edit bookings from the public interface

The following response from ASIMUT Support provides hints about other factors that might influence the ability to edit bookings via the public interface:

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