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1. Background

2. Methods of adding content to Echo

3. Overall approach to using Echo

4. Notes

   1. Interacting with Echo content

   2. Collecting together related videos in Studio and Echo

   3. How ‘Student View’ works with Echo

   4. For further information about Echo

5. Standard workflows for using Echo with Canvas

a. Workflow Groups

b. Sequence Diagram

c. Links to the Workflows

d. Workflow Group notes

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1.BACKGROUND

Echo360 is a platform used at NIDA to hold video content used to teach courses.

This content is then linked to from Canvas (aka ‘NIDA Learn’), which is NIDA’s learning management system.
Echo360 replaces Canvas' built-in video app called Studio.

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Apart from videos, Echo can also hold audio files, pdfs and PowerPoint files to help collect together teaching content on a given topic. However, since video is the main format for content in Echo, almost all references in the descriptions and workflows below will refer to this Echo content as ‘video’.

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2. METHODS OF ADDING CONTENT TO ECHO

Echo provides three methods to allow content to be uploaded and made available:For content tied to a specific Canvas course

1. A ‘Course->Section->Class’ method involves using a hierarchy that is set up in Echo that mirrors . This hierarchy matches a similar structure in Canvas. This The Echo hierarchy in Echo performs two main functions at NIDA:

• Migration: Content from Canvas' built-in Studio video application was migrated into this hierarchy as part of decommissioning Studio at the end of 2022. This content could not be migrated into Echo in any other way.

• Classroom capture: NIDA AV staff set up schedules for the recording of classroom activity sessions (and also livestreamed content if needed) and this content is then automatically added into folders in this structure. Instructors can then link to this captured content from the relevant course in Canvas if desired necessary.

The Course-Section-Class method is Echo’s older method of managing content.

2. A ‘Collection’ method allows each student and instructor to optionally share videos from their own personal Echo video space. If a user decides to share their content, they can do this by sharing an individual video, or collecting videos together into a Collection and then sharing the Collection with others.

3. A ‘Student Submission’ method allows students upload video to Echo as part of their assessment submissions Since a collection can thus contain videos from the Echo libraries of a number of users, content for a given Canvas course . This video can then be watched inside Canvas by instructors.

Because of limitations in the ‘Course->Section->Class’ method, most instructor use of Echo will be using the 'Collection' method. However it should be remembered that content related to a given course in Canvas could be distributed among any or all of the above methods.

Additionally, since the ‘Collection’ method involves contributions from the individual Echo video libraries of a number of users, content for a given Canvas course could be spread among multiple current or past instructors.

For content not tied to any specific Canvas course

3. The ‘Collection’ method can also be used to share Echo content informally. This can be for reasons not tied to the delivery of a specific course in Canvascould be spread among multiple current or past instructors.

The Collection method can also be used to share Echo content informally. This can be for reasons not tied to the delivery of a specific course in Canvas.

The Collection method is Echo’s newest method of managing content.

3. A ‘Student Submission’ method allows students to upload videos to Echo as part of their assessment submissions for a given Canvas course. These videos can then be watched inside Canvas by instructors.

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Because of limitations in the ‘Course->Section->Class’ method, most instructor use of Echo will be using the 'Collection' method. However it should be remembered that content related to a given course in Canvas could be distributed among any or all of the above methods.

The following diagram summarises how content is added to Canvas via Echo for the three methods (click diagram to zoom):

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three methods (click diagram to zoom):

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3. OVERALL APPROACH TO USING ECHO WITH CANVAS

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(Additionally, any videos that were in a user’s private Studio area in Canvas should now be in this user’s personal Echo library. Any collections of videos in a user’s private Studio area have not been reproduced in Echo. If you would like your Studio collections set up in the same way in Echo, please contact Andrewnow be in this user’s personal Echo library.)

A separate collection will be set up for each delivery of a Canvas course. This formal collection will have the same name as the related Canvas course (e.g. '2023 TSM7201A Studio'). Instructors should then ensure that any video used in that delivery has been added both to this specific collection and linked to from the relevant Canvas course.

This has the following benefits

• the collection stores most if not all is a predictable location for collecting together the Echo content related to the a given Canvas course, regardless of the current status of the instructors teaching it; this content can be in active use in Canvas or notthe links in the Canvas course ensure that students are this content can be in active use in Canvas or not

• when collections are duplicated for the next delivery of a Canvas course, the collections for previous years provide an archive of content that can be accessed if for example a video is accidentally deleted from the collection for the current delivery

• it’s easier to check if there are issues with students being able to access and interact with the relevant Echo content because links to this content from a given Canvas course should all point to this collection.

Other collections can be created that are different to the this formal collection used to represent the delivery of the specific Canvas course. These additional collections can be for casual sharing of content, and can be useful for example to collect together materials on a topic of interest, or as part of planning for a future course. These additional collections should only be used for content that if lost would not affect the delivery of the Canvas course.

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• the means to access content migrated from Studio (ie prior to the start of 2023), including student video submissions

• a backup store of classroom capture and livestream content only. The
  In contrast, the principal method of accessing these captures and livestreams is via the copy of each capture which will automatically be made available in the Echo library of one staff member involved with the delivery of the relevant Canvas course. This staff member can then share the capture / create a link to the capture in Canvas as needed..

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• these captures/livestreams in Canvas via the formal course collection if desired.

Apart from it being quicker and easier to link to these captures/livestreams from the staff member’s Echo library rather than from the course-section-class hierarchy, any link created in Canvas to the hierarchy is likely to break when the Canvas course the link is in is rolled over for the next delivery.

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The student submission method allows video submissions to Echo to be tied to the Canvas course for which the submission was made, again allowing related video content to be kept together.again allowing related video content to be kept together.

When a student submits a video as part of their assessment, Echo adds the submitted video to the student’s personal Echo library and links to this from the assessment screen.

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4. MISCELLANEOUS NOTES

A NOTE ABOUT INTERACTION WITH ECHO CONTENT

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• Students can contribute Echo content to a Canvas course which can then be used as a conversation starting point. This is possible in Canvas by uploading an Echo video within a Discussion post.

• Instructors can contribute Echo content to a Canvas course. Students then view this content and can interact with it in Echo, for example by typing in questions, comments or personal notes, answering prepared polls, or bookmarking sections they found problematic or would like to revisit.)to revisit.)

A NOTE ABOUT COLLECTING TOGETHER RELATED VIDEOS IN STUDIO AND ECHO

In Canvas, each user was able to create groups in his or her private Studio space to collect together related videos. If you would like these groups recreated as collections in Echo, please contact Andrew.

A NOTE FOR INSTRUCTORS ABOUT HOW STUDENT VIEW ‘STUDENT VIEW’ WORKS WITH ECHO

Echo videos will not display properly when instructors turned turn on Student View in Canvas. Instead the following message is shown:
Invalid 'Invalid ‘lislis_person_contact_email_primary' in LTI request: Value was not provided or was empty’empty
This happens because Echo needs have an account in its system for each person accessing its videos.
However when Student View is used, there’s no corresponding account in Echo to go with it.

FOR FURTHER INFORMATION ON ECHO

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• General introductory videos for instructors can be found here: https://help.echo360.com/hc/en-us/articles/360039828532-Getting-Instructors-Started
  

Information on Echo for students can be found at this Echo support landing page: https://help.echo360.com/hc/en-us/articles/360039793831-Getting-Students-Started

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5. STANDARD WORKFLOWS FOR USING ECHO WITH CANVAS

A number of standard workflows have been devised to ensure that video content at NIDA is stored and presented in a predictable way in both Echo and Canvas..

1. WORKFLOW GROUPS

These workflows fall into five Groups. The Groups holding the most used workflows are bolded:

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More detail on the workflows in these Groups is provided in the sequence diagram and the four link tables below. Use the links in the tables to access the individual workflows.

• The workflows expected to be most used are highlighted in the diagram and shown in red in the link tables. Each workflow is given a code, e.g. A.2. is the second workflow in Group A.

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2. SEQUENCE DIAGRAM (click diagram to zoom)

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3. LINK TABLES

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4. WORKFLOW NOTES

The following notes should be read in conjunction with the workflows. Each workflow links to these notes where necessary.

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Gp-A-Notes Gp-A-Notes

Group A: Staff need to upload video content to Echo

General notes applying to all Group A workflows

• In addition to videos, you can upload presentation files (such as PowerPoint) and pdfs to Echo360. However uploading anything but video and audio files is currently not possible unless using the Course-Section-Class method. Thus, since video is the main type of content used in Echo and use of the Course-Section-Class method will be minimal, these workflows tend to refer to this content as just ‘video’

• Whenever you upload content to Echo, it’s added to your personal Echo library:

  • This library content is available off the ‘Library’ tab after clicking on the ‘My Echo360 Library’ link in the blue menu shown to the left of any Canvas course

  • You can use one of the three methods to share this content

    • as a student you can use the student submission method to upload your video content as part of an assessment submission

    • as an instructor, you can use either the course-section-class or collection method to allow others to access this content. Or you can simply keep your content to yourself in your library.

  • You can view and manage your Echo library from within Canvas.

  • Zoom recordings and classroom captures organized by the AV department should also appear in your Echo library.

• There are three places you can link to Echo videos from within a Canvas course page:

  • the text editor

  • the Modules screen, and

  • the course’s blue navigation menu.

    Of these, linking via the the text editor is recommended. Using the Modules screen or navigation menu is not preferred because both require using the Course-Section-Class method. Links created in Canvas to classes in the Course-Section-Class hierarchy are likely to break when the related Canvas course is rolled over.

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Gp-B-Notes Gp-B-Notes

Group B: Staff need to set up Canvas so that students can submit video to Echo for their assignments

General notes applying to all Group B workflows

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• Students should be able to create second submission attempts themselves unless instructors have chosen not to allow this as part of the assignment setup

• Video submissions and/or reattempts by students should not be altered by instructors unless students are unable to resubmit; NIDA’s Canvas and Echo admins can help if needed

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Gp-C-Notes Gp-C-Notes

Group C: Staff need to link to Echo video content from Canvas

General notes applying to all Group C workflows

• These workflows cover creating a simple link to an Echo video as well as embedding an Echo video in Canvas

• With these workflows you can link to both uploaded videos and videos recorded via Echo (ie webcam sessions) because once uploaded to Echo, Echo treats them the same.

• You can link in Canvas to a video that’s in your personal Echo360 library, either

  • as an individual video that you added or that someone shared with you, or

  • in a collection you created, or that another user made you a member of.

• However when linking to a video in Canvas, you can’t search for videos by the collection they’re in, since collections are not shown when linking.

  • So in order to link to a video in a collection, view the collection to find the video’s title. Then search for that title

  • Echo allows you to search for parts of a video title but will not search on punctuation and spaces

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Gp-D-Notes Gp-D-Notes

Group D: Managing content, and sharing videos individually or via collection

General notes applying to all Group D workflows

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• Ownership of video collections

  • Currently all users - including students - are allowed to create collections and each collection remains private to the user who created it until that user chooses to share the collection with others.

  • You are thus able to access Echo360 content in any collection that you have created or to which you have been made a member

  • As the owner (or ‘manager’) of a collection you control who has access to your collection and what they can do with it. You can make someone else a manager of your collection but once you do, you can’t undo this by yourself since managers can not remove or demote other managers. If you want to remove a collection manager, ask one of NIDA’s Echo360 admins for help

  • Collections have an option that allows whoever clicks on a link to be made a member of that collection

  • The following practice is recommended for managing course-based Echo collections: A single person is designated as the manager for all course-based Echo collections for a given degree/school. This person would likely be the course coordinator or similar. This person creates all course-based Echo collections for the degree/school so that by default they are given the role of Collection Manager.

    • All staff who are then added as members of this collection are added in an Editor role only in order to prevent them accidentally deleting videos from this collection. If a video really needs to be deleted from the collection, then staff ask the Collection Manager to do this for them. Or the Collection Manager does this as a standard part of managing these course-based collections.

    • the standard role for all students should be Reviewer.

D. Ownership of individual videos

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• What they are then allowed to do depends on their role.

  • Note that for students, who have minimal rights over videos that have been shared with them, the actions they are able to take with the video are viewing it, downloading it and removing it from their library.

  • If you thus want to prevent students from downloading content you have shared with them, instead of sharing the video with them, create a collection, add the video to the collection then add students to this collection in the role of Reviewer.

• Equally, if someone owns a video and has shared it with you, you may not be able to share it with someone else.

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Gp-E-Notes Gp-E-Notes

Group E: Deleting Echo content

General notes applying to all Group E workflows

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